Accessibility Statement
Real Paranormal
Effective Date: 1st June 2025
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Our Commitment to Accessibility
At Real Paranormal, we are committed to ensuring digital accessibility for all of our users, including those with disabilities. We strive to continually improve the user experience and apply relevant accessibility standards to provide an inclusive and welcoming platform for everyone.
Accessibility Standards
Our website is designed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, aiming to meet Level AA compliance. This includes efforts to ensure our content is:
Perceivable – Information and user interface components are presented clearly and intuitively.
Operable – All functionality is available via keyboard navigation and other assistive technologies.
Understandable – Text is readable and content is organized in a logical, consistent manner.
Robust – The site is compatible with current and future user tools, including screen readers and browsers.
Key Features
To support accessibility, our website includes:
Alt text for all relevant images
Clear headings and page structure
High-contrast design and legible fonts
Keyboard-friendly navigation
Descriptive link text
Compatibility with screen readers
Third-Party Content
Some features or media may include third-party plugins (e.g., videos, booking systems) that we do not control directly. We work to ensure that these services meet accessibility requirements, but limitations may exist depending on the provider.
Ongoing Improvements
Accessibility is an ongoing priority. We regularly test our website and content using accessibility tools and user feedback. Where issues are identified, we act quickly to address them.
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Feedback and Support
If you experience any difficulty accessing any part of our website or have suggestions on how we can improve, please contact us:
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Email: hello@realparanormal.co.uk
We aim to respond to all feedback within 3 business days and provide an alternative way to access the information you need.
Alternative Access
If you are unable to access content or services via the website, we are happy to provide information or complete tasks by email or over the phone.